FIATA cautions against spam and phishing emails targeting Members
FIATA has recently been alerted to a surge in spam and phishing emails targeting its Members. These deceptive messages often appear to come from trusted sources, including FIATA contacts, and may request personal details or urge immediate action. It has called for following these important security steps to help protect individuals and organisations:
Verify the sender’s email address
Always examine the full email address by clicking on the sender’s name or viewing the contact details, particularly in Outlook. Do not rely solely on the display name. It is essential to note that FIATA transitioned from the '@fiata.com' to the '@fiata.org' domain in 2021. Communications from '@fiata.com' should be treated as suspicious, as this domain is no longer in use.
Cross-check with FIATA’s official listings
If you are unsure about the identity of a sender claiming to represent FIATA, consult the Governance section of the FIATA website (Presidency, Extended Board, and HQ Team pages). Be cautious—using the FIATA logo, names, or email signatures does not guarantee authenticity. When in doubt, reach out to legal@fiata.org.
Double-check emails from Extended Board or Presidency Members
FIATA Presidency and Extended Board members do not operate from '@fiata.org' addresses. If you receive an email from one of these individuals using a '@fiata.org' domain or any unfamiliar account, verify directly with the FIATA HQ team.
Review payment information carefully
FIATA’s official bank account is based in Switzerland and begins with a ‘CH’ IBAN. If you receive an invoice with bank details outside Switzerland, do not proceed with payment and contact FIATA immediately.
Scrutinise the content and formatting
Look out for small red flags—spelling mistakes, unusual colours or logos, unexpected changes to invoice amounts or formats, and unfamiliar contact details may signal a phishing attempt.
When in doubt, do not engage
If you suspect an email is fraudulent, do not click on links, download attachments, or reply. Instead, forward the message to legal@fiata.org for verification.
FIATA encourages all Members to refer to the FIATA Cybersecurity Essentials Guide for further best practices and tools to navigate digital threats effectively, it emphasised in a communique.
Source: Exim News Service: Geneva, April 23