ECU Worldwide expands Direct to Fulfillment Center services to drive e-commerce growth in the US
ECU Worldwide, Allcargo Logistics’ wholly-owned global subsidiary and a global leader in LCL consolidation, has further strengthened its integrated Direct2FC (Direct to Fulfilment Center) service delivery capabilities in the US market ahead of the holiday season, primarily to facilitate greater and faster market access for its customers mainly from the e-commerce segment. With enhanced Direct2FC service, ECU Worldwide has already experienced 100% revenue growth from its e-commerce segment in CY24.
As a part of the Direct2FC service delivery model, ECU Worldwide has collaborated with hundreds of fulfilment centers across US such as ShipBob, Stord, Boxzooka, Nimble, etc. to help customers smoothly replenish their inventory. ECU Worldwide offers inland cargo movement (trucking services) from ports to various fulfillment centers across the US. In addition, the company offers Xlerate, its premium express service for urgent shipments primarily for e-commerce businesses looking to move goods with speed. All these services are available on ECU Worldwide's proprietary digital tool ECU 360.
Mr Adarsh Hegde, Managing Director, ECU Worldwide, said, "The logistics industry is undergoing a remarkable transformation, and this evolution is crucial for the growth of e-commerce on a global scale. As we navigate a complex supply chain landscape, businesses must adapt to rapidly changing demands to maintain their competitive edge. Our enhanced Direct2FC service is designed to empower manufacturers and e-commerce companies of all sizes, providing them with efficient access to fulfillment centers and transportation services. By leveraging our extensive local and global expertise, we aim to simplify logistics processes and optimise supply chains. We are dedicated to fostering innovation and collaboration, ensuring our clients can seize new opportunities and succeed in an ever-evolving market".
ECU Worldwide connects businesses from regions such as China, Europe and Asia to the US fulfilment centers, ensuring that the end-consumers in the US receive shipments on time. Moreover, ECU Worldwide supports fast-growing e-commerce companies and growth-focused emerging importers with services like Customs clearance, managing duties and tariffs, setting up IOR (Importer on Record), and other consultancies to the e-commerce businesses.
D2FC is designed for e-commerce businesses that are growing and need to take charge of their supply chains for cost saving and improved customer experience. ECU Worldwide delivers customised consultancy to help these businesses move from supplier-managed logistics to self-managed operations, resulting in greater control and visibility.
Commenting on Direct2FC, Mr Noah Sange, Senior Vice President e-commerce, ECU Worldwide, USA, said, "The holiday season is a crucial period for e-commerce ventures. On the back of significant increase in demand, a streamlined and efficient logistics service is essential for them to achieve customer satisfaction and gain a competitive advantage. With the e-commerce segment booming, we have strengthened our service delivery capabilities to be in sync with the market trends leading to the holiday season and meet the evolving needs of our customers. With Direct2FC service, we aim to help manufacturers and e-commerce companies, both small and large, manage and grow their businesses by offering efficient access to fulfilment centers and transport services. Based on our local and global expertise, global leadership in LCL consolidation and core values of trust and transparency, we will continue to expand our service capabilities to deliver superior customer delight".
E-commerce companies experience a significant spike in the festive season as consumers increase their purchases during the phase from Black Friday until Christmas for gifts, decorations and seasonal products, driving up demand for logistics and shipping services.
ECU Worldwide offers a range of options to balance cost and delivery time for both ocean and air freight services. Its strength lies in its huge network of over 300 offices across 180 countries with over 2,400 direct trade lanes. The vast global network enables seamless connections among multiple locations.
ECU 360, on the other hand, with its technologically advanced interface and customer-focused features, acts as a critical driver for growth, offering visibility to suppliers, e-commerce companies and manufacturers. It helps customers track shipments and manage expectations by providing real-time updates and shipment timelines, ensuring better control over ship movement to manage business inventory.